confidentiality

Privacy policy

Who are we?

This Internet Site https://www.bastide1880.fr/ is operated by BASTIDE DIFFUSION, which is responsible for processing personal data likely to be collected from you on the Internet Site for the purposes described below.

We invite you to read this Confidentiality Policy carefully so that you are aware of the conditions under which your personal data is processed when you visit our Internet Site. Please note that it may be updated at any time by BASTIDE DIFFUSION. The date of the most recent update will appear on this page. We therefore invite you to consult it regularly.

Depending on the services that are provided by our Website and that you use, your choices and the configuration of your terminal (in particular with regard to cookies and other trackers), the personal data concerning you (your "Personal Data") collected and processed by BASTIDE DIFFUSION are in particular:

  • When you use our Website, you may be asked to voluntarily provide us with Personal Data, including your surname, first name, physical address, e-mail address, telephone number, preferences and interests, and any contact details necessary to respond to any request or resolve any complaint you may have.
  • When you visit our Website, our server automatically collects various information generated by the browser or device, including in particular: the domain name; the IP address; the dates, times and duration of your visit; the type of browser, the operating system and the pages consulted.

Purposes of processing your Personal Data

You will find below an overview of the purposes for which we process your Personal Data and the reasons why we need to process it.

Purpose of processing:

  • Answer your questions sent by e-mail, contact form (surname, first name, e-mail address, telephone number, job title, company, postcode, town, country)
  • Allow you to create a personal space (customer account) in order to access a professional space online (surname, first name, e-mail address, telephone number, company)
  • Unless you object as indicated in the section below entitled "Your rights" and "Cookies", to better understand your preferences by analysing your behaviour on our Website and to offer you products or services that are better adapted to your centres of interest.
  • Send you information about our offers, news and events (newsletters, invitations and other publications)
  • Carry out statistical analyses

Reasons making it necessary for our services to process your personal data:

  • To offer a better service to our customers / prospects in accordance with Pierre Fabre's legitimate interests

The Personal Data that is essential for us to carry out the aforementioned purposes is indicated by an asterisk on the various pages of the Website where it is collected. If you choose not to fill in these mandatory fields, we may not be able to process your requests and/or supply you with the products and services you have requested. The other Personal Data is purely optional and enables us to get to know you better and to improve our communication and services accordingly. Further information on the purposes and legal basis of specific processing activities is set out below.

Communication and Transfer of Personal Data

We are part of the BASTIDE DIFFUSION Group, and from time to time we may need to share your Personal Data within the BASTIDE DIFFUSION Group for the purposes set out above. We may also appoint third party service providers (who will act in accordance with our instructions) to help us provide you with information, products or services, to direct and manage our activities, or to manage and improve our Website. In such cases, these third parties may need access to your Personal Information.

Prospecting by electronic means

Where permitted by law, and subject to your consent where required, we may communicate with you by electronic means to present our products and services. If you wish to unsubscribe from our database so that you no longer receive communications from us, please send a request to our e-mail service, or contact us directly at the address given in the "Contact" section and we will stop sending you messages.

Retention of your Personal Data

As a general rule, we only keep your Personal Data for as long as is necessary to fulfil the purposes for which it was collected. We only keep your Personal Data for as long as is strictly necessary to manage our relationship with you (e.g. when you create an account, communicate with us, etc.). However, we will keep your Personal Data for canvassing purposes for thirty-six months from the date of the last interaction between us if you are not a member of our panel and for as long as we remain in contact with you through our activities if you are a member of our panel, unless you object when you receive one of our canvassing messages. IP addresses collected for security purposes will not be kept for more than 10 days. Finally, the connection logs that are collected will be kept, provided that you give your consent, by means of cookies and other trackers used on our Site, for a period not exceeding thirteen (13) months in accordance with the applicable laws and regulations. For further details, please refer to the "Cookies" section below. We may need to keep your Personal Data in archival form for longer than the period set out below in order to comply with our legal obligations or if necessary under the applicable statute of limitations to enforce any of our rights (for example, all information relating to transactions will be kept for the duration of the contract and for 5 years thereafter). Once your Personal Data is no longer required for the purposes for which it was collected or for archiving purposes to meet our legal obligations or for prescription, we will ensure that it is either completely destroyed or anonymised. 

External links

The Website may contain links to third party sites. As BASTIDE DIFFUSION has no control over these sites, it is not responsible for their data protection practices. We therefore encourage you to check the data protection policies of these third party sites. This policy only applies to Personal Data collected by our Internet Sites or in the course of our activities.

Your rights.

Under applicable law, you have the following rights with respect to your Personal Data:

    • Obtain a copy of your Personal Data as well as information on how the Personal Data is processed and on its legal basis;

    • Rectify inaccurate Personal Data (including the right to complete incomplete Personal Data);

    • Delete or make anonymous your Personal Data (in certain cases this right may only apply when it is no longer necessary to achieve the purposes for which it was collected or processed);

    • Restrict the processing of your Personal Data when :

    1. the accuracy of the Personal Data is contested;

    1. the processing is unlawful but you object to the deletion of your Personal Data;

    1. we no longer need your Personal Data but it is still necessary for the establishment, exercise or defence of legal claims;

    • Request the portability of your Personal Data in a machine-readable format to a third party (or to you) if our processing is based on your consent or on the performance of a contract entered into with you;

    • Give general or specific instructions on how your Personal Data will be processed and used after your death.

    • You can object to any telephone contact for canvassing purposes at any time by registering free of charge on the website: www.bloctel.gouv.fr ;

    • To withdraw your consent to the processing of your Personal Data (if such processing is based on your consent) without affecting the lawfulness of the processing based on consent carried out prior to the withdrawal of consent;

    • object to the processing for canvassing purposes; and

    • Obtain or consult a copy of the appropriate measures taken to transfer your Personal Data to a third country or to an international organisation.

A cookie is a small data file (text file) that a website, when consulted by a user, asks your browser to store on your device in order to remember information about you, such as your language preferences or connection information. We configure these cookies as internal cookies. We also use third-party cookies, which are cookies from a domain other than the website you are visiting, for our advertising and marketing efforts. Specifically, we use cookies and other tracking technologies for the following purposes:

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be deactivated in our systems. They are generally set in response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in or filling in forms. You can configure your browser to block or be informed of the existence of these cookies, but certain parts of the website may be affected. These cookies do not store any personally identifying information.

Performance cookies

These cookies enable us to determine the number of visits and the sources of traffic, in order to measure and improve the performance of our website. They also help us to identify the most/least visited pages and to assess how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymised. If you do not accept these cookies, we will not be informed of your visit to our site.

Managing and Deleting Cookies

In order to control the use of cookies on our Website, we have set up a tool which is offered to you when you access our Website and which invites you to configure the various cookies whose installation you have authorised. If you refuse cookies, we will no longer place any other cookies on your device, except for the "functional" cookies presented above (including, in particular, a cookie enabling us to remember the fact that you do not want cookies to be installed when you visit the Website). Please note, however, that if you choose to delete or refuse certain cookies, this will affect certain features or services on our Website.

To set or disable cookies, click here

Update of the Privacy Policy

We may amend this Privacy Policy at any time in order to take account of changes in the law and/or in our personal data protection practices.

Contact details

If you have any questions about this Privacy Policy or if you wish to exercise any of your rights, please contact us at the following address: 

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